Moving CardExchange to a new PC

If you are looking to transfer your installation to a new PC, then you can follow the below steps:

1.Install CardExchange® Producer on the new PC

2.Copy the Data directory from the old PC, by default this is located in the following location depending on the application:





3.Delete the Data directory from the same location on the new PC and copy in the backup from the old PC

4.Run CardExchange® Producer and check that everything is ok

5.Enter your original serial number and activation code in the activation wizard to activate to the new PC


If you are asked for an unlock when running the software, it is likely because Windows tried to merge the copied data folder with the existing one.

Please make sure that you either rename or delete the existing data folder before copying over the data folder from the old PC.

In some cases the data folder may not be in the default location, for example it may be on a network share so that it is always backed up.

If this is the case you can check the current path being used for the data folder, to do this you will need to open the CardExchange.ini configuration file from the old PC which is located in the installation directory.


Depending on the original version that was installed this could be one of the below locations:


For CardExchange® Producer:

C:\Program Files (x86)\CardExchange Solutions\CardExchange Gateway\

C:\Program Files (x86)\CardExchange Solutions\CardExchange Producer\

C:\Program Files (x86)\ExchangeIT\CardExchange\



If you open the ini file in notepad you will see an entry for DataDirectory which will show you the current path.

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