Ribbon Break / Jam Error - Fargo DTC printer

If your Fargo printer is breaking ribbons, typically in a clean cut like the below image, rather than a tear and melt on the card scenario. You may need to adjust the print ribbon tensions. 

Firstly - Repair the broken ribbon by taping it back together. Wind the taped section on to the used part of the ribbon spool, and reinsert into the printer.

Now we want to adjust the Print Ribbon Tension:

Go to your printer drivers (Settings, Devices and Printers)

- Go into Printing Preferences of the relevant Fargo Printer.

- Under the Card Tab. Click on ToolBox (Down the bottom)

- On the Configuration Tab, We want to Change the following 3 settings:

1. Print Top of Form  – Increase  by 10 (e.g: If it is -5, Change it to 5. If it is -15, change it to -5) 

2. Print End of Form  – Decrease by 10 (e.g: If it is -30, Change it to -40. If it is 5, Change it to -5) 

3. Ribbon Print Tension  – Increase  by 5  

Click “Apply” and then “OK” 

See below Image for guidance:

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